Thank you for having chosen L.A. Maritime Services Inc. As a valued customer, your opinion about your recent service/purchase experience is very important to us. We would like to ask you to share with us your experience by taking a few minutes to complete this short survey. The information you provide will be used to continuously improve our services and products.

Customer Survey
1. ORDER PROCESS Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Not Applicable
  How satisfied are you with the ...
  a) response time to your inquiry?
  b) quality of the received quotation?
 
2. DELIVERY / SERVICES Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Not Applicable
  How satisfied are you with the ...
  a) delivery time of the service / spare parts
  b) quality of the service / spare parts?
  c) completeness of the service / spare parts?
 
3. INVOICING Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Not Applicable
  How satisfied are you with the ...
  a) clearness of invoice?
 
4. OVERALL Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Not Applicable
  How satisfied are you with the ...
  a) competence of service partner?
  b) friendliness of service partner?
  c) punctuality of the service / delivery?
  d) value you got for the money you spent?
 
5. NEW SERVICES
  In what kind of additional/new services would you be interested in for the future?
 
 
6. FEEDBACK / COMMENTS
  Do you have any additional feedback / comments you would like to share with us?
 
 
7. YOUR DETAILS
 
    First Name:
    Name:
    Company:
    Street:
    City:
    Country:
    Phone:
    Fax:
    Email:
 

Thank you once again for your business and for taking the time to provide your valuable responses to this questionnaire.